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Help Guide


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Managing Your Account

Your Account Settings page allows you to manage your Profile and Public Incubator settings.

How to Find Your Account Settings

1. Navigate to your Account Settings by clicking the gear in the top right of your screen.

2. Click on My Profile in the dropdown.


Editing Your Profile

How to Add a Profile Photo

Add a profile picture to your account by clicking on the camera button.
Other breeders will see this photo when you make a request to join their waitlist.

Profile Photo Tips:

• Select an image that best represents you
• Square images will work best
• For the best appearance, we recommend 300 x 300 pixels
• Please use a minimum of 180 x 180 pixels

How to Change Your Email Address

Need to change your email address?
Let us know at team@cltch.com and the dev team will help you out!


Customize Your Public Incubator

Customize your Public Incubator to display your brand or personality.

How to Add a Breeder Logo

Personalize your Public Incubator with a logo. This is also what the world will see on Snake Social!
Click the camera button to add a new photo.

Breeder Logo Tips:

• Select an image that best represents your business
• Square images will work best
• For the best appearance, we recommend 300 x 300 pixels
• Please use a minimum of 180 x 180 pixels

How to Add a Public Incubator Header Image

Your header image sits in the background of your Public Incubator. Simple images or colors that represent your brand work best here. Click the camera button to add a new photo.

Public Incubator Header Image Tips:

• Select a subtle background that represents your brand
• Avoid using text or complicated details that may get covered
• For the best appearance, we recommend 1600 x 400 pixels
• Please use a minimum of 844 x 211 pixels

How to Set My Snake Social Profile to Private

You can toggle between Private and Public for your Snake Social profile.

When your profile is set to Private, you will not appear on the Snake Social page.

NOTE: if you share your Public Incubator link, users will still be able to find you by pasting the link into their browser. Make sure to mark each top secret clutch as Private if you don’t want anyone to see it.

How to Share My Public Incubator

We provide a custom URL so that you can share your Public Incubator with anyone.
1. Click Copy the Link (this can be found under Ready to share your Public Incubator?)
2. Paste the link on a social media platform, website, or anywhere you’d like


Billing and Membership

We are working on adding billing management features into the software. In the meantime, take advantage of the free trial and stay tuned for updates on when you’ll be able to add payment information.

Email our team with any other billing and membership questions.